- Provide Tier I support and document issues into a ticket management system.
- Analyze symptoms, determine urgency, and resolve or dispatch incidents to appropriate support groups.
- Manage escalations and seek process improvements to enhance service delivery.
Long View is one of North America's most dynamic IT providers, fostering a culture of collaboration, innovation, and inclusion. With 90% of team members rating it a good or great place to work, the company values integrity, competence, value, and fun.
- Design, develop, and integrate full-stack application components using React and Java 21/Spring Boot.
- Build scalable web applications and implement RESTful APIs, microservices, and enterprise integrations.
- Ensure code quality, performance, and security (OAuth2, OIDC, JWT) while supporting production systems with monitoring and on-call rotation.
CI&T helps large enterprises transform AI potential into real business impact with AI Deployment and tech-integrated solutions. With 30 years of experience, we are 8,000 CI&Ters across more than 25 countries, collaborating to build impactful solutions.
- Provide end-user and workstation support for remote employees, focusing on macOS devices and Apple-centric environments.
- Administer user licenses, accounts, and access across SaaS platforms like Google Workspace, Microsoft 365, and Slack, while maintaining IT asset inventories.
- Troubleshoot and resolve technical issues, produce compliance reports using Bash/Python, and participate in an on-call rotation.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. They partner with companies to manage hiring processes, focusing on efficient and fair candidate evaluation.